Fife Housing Group Chooses Videx For Access Control

One of East Scotland’s largest independent housing associations, Fife Housing, has teamed up with access control and door entry experts, Videx, to equip 84 flats in and around the Fife area with bespoke access control systems, that have been tailor made to meet the entry requirements of residents.

Working with installer Caledonia Fire and Security, Videx has supplied audio intercom systems to 14 blocks of flats, which each carry key features that make them an ideal access control solution for housing association tenants and their various entry needs. The panels are also fitted with Videx’s standalone offline proximity system, MiAccess, which is perfect as part of a multiple entrance system without the need to cable between devices.

Billy Paton, Scotland and Ireland Sales Manager at Videx, said: “The requirement was clear – Fife Housing needed a robust access control solution that was simple to use and navigate yet highly secure. The panels we made are to a bespoke size with many features to suit the specific needs of those who live there. For example, the panels included high visibility yellow ring bezel buttons that help the partially sighted. What’s more, the MiAccess proximity also means that the programming of fobs can be done remotely saving time, money and helping to reduce the carbon footprint because an engineer doesn’t need to go out to the developments each time a fob has been lost or damaged and needs replacing. Housing staff are also given a master card which allows access to each individual tenanted block.”

All block panels are also engraved with appropriate numbers and addresses required, which is a key part of the bespoke service offered by Videx, that many housing associations find useful because it enables call buttons to be specifically named or labelled, helping the caller to speak to the right person when they visit or highlighting a concierge service/emergency number facility.

Fife Housing are really pleased with the new system, with residents expressing great feedback on how easy to use they are while being a nice, modern design too.

David Todd, Contract Officer at Fife Housing, said: “Security yet ease of access and a user-friendly system that could be specifically made to meet the entry needs of all different types of residents, including those with disabilities, was imperative and the Videx system has provided exactly that. What’s more, the team have been really supportive and hands on throughout the entire installation, working closely and positively with our installer and providing technical and practical advice both pre, during and post installation. I also know that if I had any issues with the system, or need to modify it according to entry needs, this wouldn’t be a problem and Videx would be on hand to help us do this. It’s been a pleasure to work with Steve and the team – the system is doing a sterling job.”

Andrew Thomson, Director at Caledonia Fire and Security, added: “The access control system we installed into each of the 14 Fife Housing blocks are not only manufactured to a high quality but look the part too which is not always easy to find. The intercom systems, including the MiAccess integration, were absolutely perfect for this development and, from an installation point view, such a seamless process. No cables, no fuss, no downtime. We install a lot of Videx systems across Scotland, and we’ve always found the products to be first class, as well as their bespoke approach and high level of technical support if we do need help when installing a system, either in the form of training pre-installation or onsite assistance during installation or just after. We couldn’t fault them.”

New multi entrance, multi apartment GSM offering

Introducing a new device compatible with its flagship VX2200 system, both 2 wire audio and 6 wire video versions, that enables audio calls to be made from any of the VX2200 entrances to a mobile phone or land line.


Strengthening Videx’s presence in the GSM entry market, the 2270 is a 2G/3G device which is suitable for new and existing systems within residential apartments. It has the ability to call up to 180 apartments with the facility to release the door after verifying the caller.


The 2270 offers residents the facility to answer calls from their VX2200 system even when they’re not at home, offering additional security to their property. The device diverts a call directly to the resident’s mobile or alternative land line, so that they’re always aware of who is visiting, even when they’re away. A key feature is the facility to connect multiple entrances (up to 15) using only a single SIM card. Also featured within the device is a dial to open facility for up to 3,000 telephone numbers with 3 relay output. A caller can ring the 2270 and if their number is stored in the dial to open list it will activate one or more of the relays.


Further features include three auxiliary inputs which are fully programmable for a number of functions such as sending text messages and activating relays for different functions. The three relay outputs are also programmable for a number of functions such as remote relays for Secured by Design requirements, the official UK Police flagship initiative combining the principles of ‘designing out crime’ with physical security.


Alarms triggered by an apartment can also be handled by the 2270, either by sending an SMS to a number or by activating a relay. What’s more, an event log, that can store up to  8,000  events, is maintained within the GSM module and can be integrated via the USB port and the PC software which includes many features to simplify the installation and programming process. Programming can be carried out using either text messages or with a PC using the USB connection or RS485 link.

We’ve launched our YouTube tutorials!

We are very excited to tell you that we have introduced the first in a series of useful tutorials to our YouTube channel that are aimed to talk you through the setup of our systems and provide ‘how to’ guides in circumstances where you need to learn about a system or feature quickly.

The first videos focus on MiAccess, our standalone offline proximity system that’s ideal for a wide range of buildings that have single or multiple entrances. This includes offices, residential homes and small guest houses, as well as fitness centres, caravan parks and small hotels. The beauty of the offline access control system is that it can be part of a multiple entrance (80 maximum) system without the need to cable between devices. This means that it’s extremely easy to install and very cost effective too, ideal for smaller installations saving installation time while still maintaining system flexibility.

Our first video provides an introduction to the system and our second video demonstrates what to do when an entry card needs replacing.

Please keep an eye on our YouTube channel as we will be populating it more and more with similar tutorial and demonstration focused videos!

MiAccess, an introduction:

MiAccess, card replacement:

Celebrating 33 Years In Business!

We recently celebrated our 33rd anniversary and what an amazing (and busy!) 33 years it’s been!

Our innovation and development continues to evolve and this is all down to the incredible team at Videx.

We’d just like to say a huge thank you to our staff and wonderful customers for their long standing support, commitment and passion for the access control sector which has enabled us to stand proud at the forefront of the industry, developing new products and systems to meet your ongoing and new entry needs.

Here’s looking forward to our 34th birthday!

Our Annual Charity Golf Day is 21!

We’re so proud to be hosting our charity golf day for the 21st consecutive year on Friday 31st August at Old Ford Manor in Hertfordshire!

The event is aimed to raise as much money as possible for The Videx Charitable Trust so that we, as a charity, can buy equipment for those living with cerebral palsy, to help them lead a more comfortable and fulfilling life.

On the day, approximately 60 golfers will enjoy brunch followed by a single player and putting competition.  The event ends with dinner, an award ceremony, a blind auction and raffle. All money raised will go directly to the Videx Charitable Trust and be used to buy equipment for those in need.

John Rickard, Managing Director, at Videx Security said: “It really is a fantastic event and we’re hoping this year’s is better than ever. Last year, we raised over £11,000 on the day, which was wonderful. The Videx Charitable Trust has been set up to help children and adults with cerebral palsy and every single penny donated goes towards this. The Golf Day raises such a valuable amount of money and we’d like to thank everyone who is taking part and donating prizes – it’s very much appreciated and will make a difference.”

If you would like to offer a raffle or auction prize to the golf day, or make a financial contribution, you can do so by visiting the Trust’s website or if you’d prefer to do this directly, please email:

Portal Plus Offering enhanced with lift interface

The Portal Plus access control range has been enhanced by introducing a lift interface relay unit that enables the operation of a lift to be controlled by the access control system.

Portal Plus is Videx’s networkable access control system that supports proximity, keypads and bio access readers. It’s used in many applications across the private and public sector and is scalable from simple one entrance systems through to multiple entrances with local or remote management facilities.

The lift interface relay unit enables the calling of the lift and the restricted use of the lift to users programmed on the access control system. It can be used to enable the lift buttons or allow direct floor selection. It’s an ideal access control solution for the management of a lift in commercial premises and residential developments.

The RB0408 unit is a great addition to the Portal Plus range because it means access can be restricted to certain floors as well as certain rooms within a building, offering additional security to those who live or work within the building. This can be especially useful in shared buildings, such as office blocks, where each floor might be occupied by different tenants where they’re only allowed access to their own floor, and also in residential developments for restricting entry to tenants to the floor they live on, in high rise flats for example.

The RB0408 includes 8 relays to control up to 8 floors. Using more than one RB0408, it’s possible to control lifts for up to 32 floors. The RB0408 also includes LED indication when a relay is active which is useful for an engineer to see which floors have access when a user operates a reader. Four inputs are also included to enable, disable and override the lift control.

Users of the access control system can choose either an access code, proximity fob/card or their finger print to call the lift. Programming is carried out using the Portal Plus Pros CS management software where the lift control integrates seamlessly into user access level programming enabling each user to be independently programmed so that they can gain entry to one or more floors based on their access rights and time restricted access.

The lift controllers are simple to connect and setup, utilising an RS485 bus to connect to the Portal Plus EWSi controller and includes dip switches to address the unit. The unit can be added to the system control cabinet, directly wall mounted or mounted on a DIN rail.

Berkeley Lodge Chooses Videx

Videx Security, the experts in access control and door entry, was recently chosen to provide a replacement door entry system for Berkeley Lodge, a privately-owned apartment block in Ashtead in Surrey that consists of 9 flats.

Built in the late 1990s, the existing door entry system at Berkeley Lodge was aging, and the system had poor speech quality and a lot of interference and crackling on the line. Installer Olympic Security Systems advised that repairing the existing system would probably not address all the issues and that they therefore recommended that a new, modern door entry solution should be installed using the same infrastructure and wiring.

Martin Sturmey, who lives in one of the flats and is responsible for the block’s day-to-day management, said: “After a bit of research, we decided that the best option was to install a new system and reviewed a range of solutions from various manufacturers. We decided to go with the Videx 4000 panel with 3000 series audio handsets. It was clearly the best system for meeting all of our access control requirements. For example, the modular nature of the 4000 series enabled us to have just the 9 buttons that we needed. It could also be flush fitted and, importantly, it looked very clean, smart and fitted in with its surrounding environment. The 3000 series handsets were marginally larger than our existing handsets and therefore could be fitted without any decoration issues. They also looked very good and allowed each resident to set the call tone volume, a useful feature that we didn’t have with our existing handsets. What’s more, the system could be fitted using the existing wiring which was a major plus point of the project.”

Olympic Security Systems supplied, installed and commissioned the new system. The installation went very smoothly, with the entire system installed and up and running on the same day. As no new wiring needed to be done, the installer simply had to carry out a straight forward system replacement, meaning downtime was minimal.

Ben Davies, South East Sales Manager at Videx, said: “Our 4000 series audio and video entry panel systems are hugely popular because they can meet a wide range of access control needs. The system can be customised for any application range, from smaller installations such as residential and private housing applications like Berkeley Lodge, to large installations including local authority and housing association properties.”

The 4000 series carries a number of features that makes the door entry system a lot easier to use, helping manage access control better. For example, the back lit keypad and graphical LCD display, voice annunciation, call progress for up to 998 apartments and 2800 proximity fobs/cards, are all designed with the end user in mind.

Martin Sturmey added: “The residents really like the new system and have commented on the attractive design of the panel and the handsets as well as the excellent quality of speech. Although we opted for a fairly simple audio system, the fact that Videx offered many more advanced facilities as part of the 4000 series gave us confidence that the system would work well. We would definitely recommend Videx kit for anyone looking to replace an existing door entry system.”

Videx Adds New Matt Black Monitors to Hands Free 6700 Video Entry Series

The monitors, which feature a 7-inch-high resolution colour LCD screen are now available in both a matt black or satin white finish for a number of our popular door entry systems.

Video door entry is a very popular access control choice because it enables a resident to see and talk to a caller prior to opening the door which offers additional peace of mind and security as they have the option to deny access to a caller without having to open the door first. Our 6700 series of hands free monitors carry a number of advanced features such as entrance recall, door release, a do not disturb function and an optional video clip record facility while maintaining ease of use and installation.

The monitors are available with a video memory feature that can be used with or without a Micro SD card to capture an image or short video of a caller enabling the occupant to see any visitors they may have missed throughout the day. Without the Micro SD card installed, the 6700 Series is able to store up to 100 still images of the caller while with a Micro SD card it’s possible to store up to 4096 still images or up to 512 15 second video clips of callers. The facility can be used manually where the user can press a button to either take a picture of the caller, start recording a short video clip or it can be used in an automatic mode where the picture/video clip will automatically be taken when a visitor calls – allowing the user to review any missed calls when they arrive home. The Micro SD card can also be removed allowing the images and video clips to be used in another device such as a mobile, tablet or PC.

Due to popular demand, we are now able to offer the monitors in a matt black  soft touch high end finish as well as the standard satin white finish, so that they complement any surrounding area or environment, as well as providing a great access control solution. With the video monitors, there’s also a number of programmable features such as ring tone, privacy time and number of rings allowing each apartment to be customised to the client’s needs.

Currently the monitors are available for the full video kit range, VX2200 6 wire system for low and high rise apartments and the VX2300 2 wire system enabling these monitors to be used in one apartment systems through to systems with up to 1000 apartments.

Videx Introduces Online Product Builder

The renowned Product Builder application is now available online. It includes all the features in the original CD Product Builder that enables you to create an access control solution to meet your specific needs, in an easy-to-use step through wizard.

The online Product Builder is both desktop and mobile friendly and can be used with any browser on Windows, Android and Apple iOS devices, with any size screen. It’s just the same as the CD version and works via a log in system where users can keep track of their system builds and share with others if they’d like to, via email.

Key features of the online Product Builder include a dashboard, where users can see their current and previous builds. They can view, edit, print, create a PDF of their build, and choose to email and share with others if they wanted. The online version provides a very simple 6 step wizard to build any type of system and create a parts list with prices, parts descriptions and images.

Users can also customise printouts and PDFs with their company logo and address, set discount structures and mark up prices and also stipulate what systems they prefer, with the ability to use only these systems they prefer or stock, so that the tool provides a tailored experience to each user.

To register for the online Product Builder, please visit and choose the ‘register’ option.