Business as usual at Videx…

These times truly are unprecedented, but we are committed to being as agile and responsive as possible to the coronavirus pandemic and impact upon day to day business operations.

We have been operating as a leading manufacturer and supplier in the access control and door entry market for 35 years now. Because of this, we have survived and thrived through economic downturns and political instability. We feel no different about COVID-19.

Our business plays a critical part in the security industry and will continue to do so as the country responds to the coronavirus outbreak.

Our operations are running as normal, it’s just our approach has fundamentally changed for the duration of the current global crisis.

Employees, where possible, are working from home. This includes all administrative, sales, technical, training and our sales managers are all available to take calls and answer any emails. Visit for contact details. Our trade counter in our London office is closed as well as our receptions at both the Newcastle and London premises but we are still able to despatch your orders (Free of charge to UK mainland) as an alternative to visiting us.

For those employees that can’t work from home, we have implemented split working shift arrangements which enables staff to continue doing their job but abides by the social distancing regulations.

Our designated production areas in the Newcastle warehouse are also completely separate and each have their own entry and exit to and from the warehouse. Those who are entering and exiting our facilities are alone and must ensure they follow strict hygiene practices during their time at work.

From a distribution perspective, all orders are delivered, free of charge for UK mainland, to customers so no one needs to come to the London or Newcastle base to collect their orders.


John Rickard

Managing Director


25th March 2020