New cloud platform to strengthen GSM intercom management

Introducing a new cloud platform to help people manage the Videx range of GSM systems more easily.

The browser-based application, available at, is a secure, convenient and simple way to remotely manage GSM technology-based systems and products from Videx. It can be accessed from any web browser with an internet connection, offering an instant gateway to a user’s portfolio of GSM systems.

From the platform it’s possible to manage and program a wide range of GSM features including call button destinations, dial to open numbers, coded access codes, proximity fobs and cards and all other settings available on the Videx GSM system.

An unlimited number of devices can be managed and by as many different users as required. Additionally, users can be created as administrators, managers or users offering different levels of access to the settings that users are able to view or change.

The new platform makes the management of our GSM products much easier as it means changes to the systems can be made remotely and any issues resolved there and then. This avoids the need for call out charges for routine setting changes as everything can be done online.

The platform is ideal for local authorities, housing associations and management companies that need to make regular changes to the systems. For example, this includes activity where there are visitors who use dial to open or access control and change regularly.

“The platform can also be used to monitor activity on site at a development and even raise alarms to issue an email should certain activities occur that are deemed unusual such as a gate opening outside normal operating hours, or a user attempting access and being denied.

“Overall, it’s an incredibly easy and pretty much instant way to manage GSM systems remotely whether that’s altering settings, troubleshooting or changing the way a system is set up to enable more convenient entry whilst maintaining a high level of security.

When users sign up to use the new platform there is a choice of three available tiers. These are:

  • An occasional use tier for end users or installers where changes to the systems are infrequent.
  • A moderate tier which could be used by local authorities, housing associations and users who need to make slight changes to a system.
  • A high-volume tier for users who need to make regular changes to a system such as those managing Air BNB properties, holiday parks or caravan sites for example where there is a high volume of changes that need to accommodate the ever-changing visitors to properties.

Each intercom can be assigned to any of the tiers and it’s possible to mix tiers within the same user account allowing intercoms that are likely to have a low number of programming changes to be on a lower tier than those that would require more changes. It’s also possible to have as many users as required to manage the systems at no additional charge and with different levels of access.